Mercedes-Benz Parts Advisor

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Mercedes-Benz Parts Advisor 

  • Full-time 
  • Trafford Park, M17 1HG

Looking for your next career step? How about taking one with an exciting new business, working alongside one of the world's most prestigious vehicle manufacturers? Then you've come to the right place.

eStar is currently looking to recruit a Parts Advisor, to join the experienced team at our Trafford Park service site. You will be customer-focused, with a passion for providing exceptional service. Your responsibilities will include, but are not limited to:

  • Receive all parts orders, interpret customer requirements and give advice on any additional requirements or prices
  • Locate unavailable items from other suppliers and arrange for a delivery or pass an order to stock control for Vehicle Off-Road (V.O.R.) orders to be raised
  • To make up customer orders for despatch as required ensuring  that all orders taken are fully completed, invoiced, and despatched as scheduled
  • Ensure that the image and levels of customer service within the department is in line with company standards
  • Ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
  • Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times


Key Skills Required

  • Proactive, with excellent communication skills 
  • Experience with CDK system is preferred, but not essential 
  • Ability to work under pressure and as part of a team


If you'd like to discover more about this exciting opportunity or to apply, please get in touch with our HR team today. 

 Apply now

 

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